Pete Kane is the Senior Project Coordinator for Neoscape – a leading innovator in “Experiential Design Visualization”. Neoscape’s team of over 60 digital artists, designers, filmmakers, architects, and photographers in Boston and New York studios combine artistry with technology to produce unsurpassed results across a range of visual and experiential media. From 3D illustrations and signature films to marketing environment design, websites and print work, they offer a complete and integrated palette of creative services.

Hi Pete. Why don’t you start out by telling us about how Neoscape is using Cozimo?

Our primary use of Cozimo is to manage the review process of our deliverables. These include such items as 3d renderings, website designs, movies and videos we put together that incorporate 3D environments. We have two offices in Boston and New York so we use it between our two offices as well as outside of the office. If any of the creative directors are traveling they still have the ability to review the images and comments with the rest of the team.

Do a lot of people in your office use it?

Yes, quite a few. It’s really become a core tool for us. We use it now on nearly all of our projects.

How have the clients reacted to using it?

Very positive. Before we were mostly using email back and forth. The client would receive attachments from us, print them out, mark them up, scan them, and send them back. So using Cozimo is much easier for them.

Did you experience any problems getting started with Cozimo?

Actually, it turned out to be a very smooth process. It’s very intuitive. The tools are similar to a lot of the applications people use. Even for our clients who don’t work with those types of programs, it was pretty self-evident how to use it.

Do you use the messaging system?

That’s a primary feature for us. Once we upload the files, we use the message board to notify the clients that the files are there along with any notes about those files that they need to be aware of. It’s great because while they’re looking through the images they can always just click on the message tab to see any specific instructions.

What do you feel is the greatest value that Cozimo brings to your business?

Its greatest value is its ability to keep the whole team up to date and on the same page. You have one repository where both the client and the production team can see all the feedback in one place. You don’t have 10 different emails with comments that are sent to different people and possibly lost or deleted. This is important because changes and development can easily be tracked within this one system. The client knows all his instructions are there, and I know they are going to be followed up on and that what we’re doing is correct. It really helps to avoid the type of errors that come from miscommunication. Since we’re always on a tight schedule, we just can’t afford to make those types of mistakes.

Have you been happy with the support you receive from us?

Oh yes, definitely. Whenever things have come up, you guys have responded very quickly and when we’ve made suggestions they’ve actually been implemented pretty quickly as well.

Thanks for the interview, Pete.

My pleasure.